プライバシーポリシー
This Privacy Policy explains how VOTED - Beyond Fabric ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Customer Orders
When you place an order, we collect the information necessary to process and fulfill your purchase, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation
This information is used to process payments, arrange shipping, communicate order updates, and provide customer support if needed.
Customer Profile
We may store information collected through cookies, website analytics, and your shopping activity to improve your shopping experience.
This may include:
- Products viewed
- Shopping cart activity
- Purchase history
- Website preferences
This information helps us personalize your experience and improve our products and services. We do not sell your personal profile to third parties.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Website Analytics
Like most websites, we automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Internet service provider (ISP)
- Referring and exit pages
- Date and time of visits
- Pages viewed
- General website usage statistics
This information is used only for website administration, analytics, security, and improving our services.
Customer Service
We may contact you by email, phone, or messaging applications regarding:
- Order confirmation
- Shipping updates
- Exchange requests
- Customer support inquiries
- Service-related announcements
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send you information about new products, promotions, and special offers.
You may unsubscribe from marketing emails at any time by following the unsubscribe link or contacting us directly.
We do not send spam or unrelated promotional emails.
Third-Party Services
To operate our business, we may use trusted third-party service providers, including:
- Shopify
- Payment providers
- Shipping partners
- Analytics providers
- Marketing platforms
These providers only receive the information necessary to perform their services and are required to protect your information.
Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
Payment information is processed securely by our payment providers using industry-standard encryption technologies. We do not store your complete payment card information.
Although we work hard to protect your information, no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
VOTED
Email: web.votedofficial@gmail.com
Phone / WhatsApp: +62 812-2000-4015
Address:
Kompleks Alvita Blok Q No. 14, Kadank Jurank Creative Park, Lantai 2, Sawah Baru, Kec. Ciputat, Kota Tangerang Selatan, Banten 15413