Purchased items may be returned or exchanged for store credit within 7 days of delivery, under the following conditions:
Returns or exchanges are accepted if:
* You received the wrong item, size, color, or quantity.
* You received a damaged or defective product.
Returns or exchanges are not accepted if:
* You received the product as ordered and it corresponds with the size, color, specifications, and detailed product description provided on our website. We make every effort to accurately present each product, including its colors, measurements, size guides, and relevant details, so customers can make an informed decision before completing their purchase.
Return Conditions
* Items must be unworn, unwashed, unused, and returned in their original packaging.
* Sale items are final sale and cannot be returned or exchanged.
* Return shipping costs are the customer’s responsibility, except where the item received was incorrect, damaged, or defective.
How to Request a Return or Exchange
To start a return or exchange, please contact us within 7 days of delivery:
WhatsApp: +62 812 2000 4015
Email: INFO@VOTEDOFFICIAL.COM
Our team will review your request and guide you through the next steps.