Terms of service
OVERVIEW
This website is operated by VOTED – PT. Konsep Satu Atelier . Throughout this website, the terms “VOTED,” “we,” “us,” and “our” refer to VOTED – Beyond Fabric.
VOTED provides this website, including all information, content, tools, products, and services available through it (collectively, the “Service”), subject to your acceptance of these Terms of Service (“Terms”), together with any other policies, conditions, and notices referenced herein or made available on our website.
By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using the Service, you agree to be bound by these Terms. These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not access the website, purchase products, or use the Service.
Any new features, products, services, or tools added to the website will also be subject to these Terms.
We reserve the right to update, modify, or replace any part of these Terms by publishing an updated version on this website. Your continued use of the website after changes have been published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our products online.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you permit a minor under your responsibility to use this website, you are responsible for their use of the Service to the extent permitted by applicable law.
You may not use our products, website, or Service for any illegal, fraudulent, or unauthorized purpose, nor may you violate any applicable laws or regulations while using the Service, including intellectual property and copyright laws.
You must not transmit viruses, malware, worms, malicious code, or any other material intended to damage, interfere with, or disrupt the website, Service, or systems connected to it.
A material breach of these Terms may result in the suspension or termination of your access to the Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse, restrict, suspend, or terminate access to the Service where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, security concerns, or violation of these Terms.
You understand that information you submit through the website, excluding payment information handled through secure payment systems, may be transmitted across various networks and adapted to technical requirements necessary for transmission.
Payment information is processed through secure payment providers and protected in accordance with applicable security standards.
You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any portion of the Service, website content, or access to the Service without our prior written permission.
Headings used in these Terms are provided for convenience only and do not affect their interpretation.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate and current. However, occasional errors, omissions, or outdated information may occur.
Information provided on this website is intended for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions where more complete or current information may reasonably be required.
Certain content may contain historical or archival information provided for reference purposes.
We reserve the right to modify, update, or remove website content at any time, subject to applicable law.
SECTION 4 — PRICES & MODIFICATIONS TO THE SERVICE
Prices, promotions, product availability, and other commercial information may change without prior notice, except where notice is required by applicable law.
We reserve the right to modify, suspend, discontinue, or replace any part of the Service at any time.
We will not be liable for modifications, price changes, suspension, or discontinuation of the Service except where such liability cannot lawfully be excluded.
SECTION 5 — PRODUCTS & SERVICES
Certain products or services may be available exclusively through our online store and may be available only in limited quantities.
We make every reasonable effort to present our products as accurately as possible, including their colors, materials, dimensions, sizing, specifications, and photographs.
However, colors may appear differently depending on your device, display settings, lighting conditions, and screen calibration. We therefore cannot guarantee that the color displayed on your screen will perfectly reproduce the physical color of a product.
Product measurements and sizing information are provided to assist you in making an informed purchasing decision. Minor variations may occur due to manufacturing processes, materials, construction, or measurement methods.
We reserve the right to limit the sale or availability of products or services to particular persons, regions, countries, or jurisdictions where reasonably necessary or legally required.
We may limit quantities available for purchase and may discontinue products without prior notice.
Product descriptions, specifications, availability, and prices may be changed at any time before an order is confirmed.
Any offer made through this website is void where prohibited by law.
SECTION 6 — ORDERS, BILLING & ACCOUNT INFORMATION
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, unauthorized resale, payment issues, or other legitimate business or security reasons.
Purchase limits may apply per person, household, customer account, payment method, billing address, or shipping address.
If we modify or cancel an order after it has been submitted, we will make reasonable efforts to notify you using the contact information provided with your order.
If payment has already been received for an order that we cancel, the relevant amount will be refunded in accordance with the applicable payment method and our policies.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information and to update such information when necessary.
You are responsible for ensuring that your contact and delivery information is accurate before submitting an order.
SECTION 7 — THIRD-PARTY TOOLS & SERVICES
We may provide access to tools, applications, payment services, integrations, or other services operated by third parties.
These third-party services are provided subject to the terms and policies of their respective providers. We do not control such services and are not responsible for their operation, availability, or content except to the extent required by applicable law.
Your use of third-party services is at your discretion, and you should review the relevant provider’s terms and privacy policies before using them.
We may introduce additional tools, functionality, features, or services in the future. Unless otherwise stated, these will also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites, services, platforms, or resources that are not owned or controlled by VOTED.
We are not responsible for the content, accuracy, availability, security, privacy practices, products, or services provided by third-party websites.
Any transaction or interaction between you and a third party is subject to that third party’s terms and policies.
Questions, complaints, or claims relating specifically to third-party products or services should be directed to the relevant third party.
SECTION 9 — USER CONTENT, COMMENTS & FEEDBACK
If you submit comments, reviews, photographs, suggestions, ideas, feedback, creative materials, or other content to us (“User Content”), you confirm that you have the necessary rights to submit that content.
Where you voluntarily submit User Content for publication, promotion, review, or other use connected with VOTED, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, distribute, and communicate that content for purposes related to our business, marketing, website, and Services, subject to applicable law.
We may monitor, edit, reject, or remove User Content that we reasonably determine to be unlawful, abusive, defamatory, misleading, obscene, infringing, harmful, or otherwise inappropriate.
You may not submit content that violates the rights of another person, including copyright, trademark, privacy, publicity, or other intellectual property or personal rights.
You may not submit malicious software, misleading information, or content intended to interfere with the operation of our website or Service.
You remain responsible for the content you submit and its accuracy.
SECTION 10 — PERSONAL INFORMATION & PRIVACY
Your submission and our processing of personal information through the website are governed by our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy for information about how we collect, use, store, disclose, and protect personal information.
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery times, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.
Where an error materially affects an order you have already placed, we may contact you to provide corrected information and, where appropriate, give you the option to proceed with or cancel the affected order.
Nothing in this section limits any rights you may have under applicable consumer protection law.
SECTION 12 — PROHIBITED USES
You may not use this website, its content, or the Service:
(a) for any unlawful or fraudulent purpose;
(b) to encourage or facilitate unlawful activity;
(c) to violate applicable laws, regulations, or legal requirements;
(d) to infringe our intellectual property rights or the rights of others;
(e) to harass, threaten, abuse, defame, intimidate, or unlawfully discriminate against another person;
(f) to submit false, fraudulent, or misleading information;
(g) to transmit malware, viruses, malicious code, or other harmful technology;
(h) to unlawfully collect, process, or track personal information belonging to others;
(i) to spam, phish, scrape, crawl, or otherwise improperly access the website or its systems;
(j) to interfere with the security, integrity, functionality, or operation of the website or Service; or
(k) to circumvent technical, security, or access-control measures.
We reserve the right to restrict or terminate access to the Service where these restrictions are violated.
SECTION 13 — INTELLECTUAL PROPERTY
Unless otherwise stated, all content appearing on this website, including trademarks, logos, product names, photographs, graphics, artwork, designs, illustrations, videos, text, typography, layouts, product descriptions, and other creative materials, is owned by, licensed to, or otherwise lawfully used by VOTED.
Such content may not be copied, reproduced, modified, distributed, published, displayed, sold, licensed, or commercially exploited without prior written authorization from VOTED or the applicable rights holder.
Nothing on this website grants you any license or right to use VOTED trademarks, branding, designs, or intellectual property except as expressly authorized in writing.
SECTION 14 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We make reasonable efforts to maintain the availability, accuracy, and security of our website and Service. However, we cannot guarantee that access will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, the website and Service are provided on an “as available” basis.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, remedy, or liability that cannot lawfully be excluded or limited under applicable law.
To the fullest extent permitted by law, VOTED and its directors, officers, employees, affiliates, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or Service where such liability may legally be excluded.
Where liability cannot legally be excluded, our liability will be limited only to the maximum extent permitted by applicable law.
SECTION 15 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless VOTED and its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from claims, liabilities, damages, losses, and reasonable legal costs arising directly from your unlawful use of the Service, material breach of these Terms, or infringement of the rights of a third party.
SECTION 16 — SEVERABILITY
If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed from these Terms.
The remaining provisions will continue in full force and effect.
SECTION 17 — TERMINATION
These Terms remain effective while you use our website or Services.
You may stop using the Service at any time.
We may suspend or terminate your access to the Service if we reasonably believe that you have materially violated these Terms, engaged in fraudulent or unlawful conduct, compromised the security of the Service, or otherwise misused the website.
Any rights, obligations, or liabilities that by their nature are intended to survive termination will remain effective following termination.
SECTION 18 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and VOTED concerning your use of the website and Service.
Our failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.
SECTION 19 — GOVERNING LAW
These Terms and any separate agreements through which we provide products or Services are governed by and construed in accordance with the laws of the Republic of Indonesia, without prejudice to any mandatory consumer rights or protections that may apply.
Any dispute arising from or relating to these Terms, our website, or the purchase of our products will be handled in accordance with applicable Indonesian law.
SECTION 20 — CHANGES TO THESE TERMS
The most current version of these Terms of Service will be available on this page.
We reserve the right to update, modify, or replace these Terms when reasonably necessary, including to reflect changes to our Services, business practices, technology, or applicable laws.
Changes will become effective when published on our website unless otherwise stated or required by applicable law.
Your continued use of the website following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by law.
SECTION 21 — CONTACT INFORMATION
Questions regarding these Terms of Service, your order, or our policies may be directed to:
VOTED – Beyond Fabric
Email: info@votedofficial.com
VOTED HQ
Kompleks Alvita Blok Q No. A10
Kadank Jurank Creative Park, Lantai 2
Sawah Baru, Kec. Ciputat
Kota Tangerang Selatan
Banten 15413
Indonesia